We know waiting sucks, which is why we do the best we can to make sure that your order arrives on time and in excellent condition.
Take a moment to review our worldwide shipping policy so you know how and when your order will ship.
From the time of purchase, orders are typically shipped within 6-7 business days of your completed transaction. You will receive shipping and tracking information via email so you can keep tabs on it.
We use Israel Post to ship orders. Packages shipped are trackable and insured. If your order is not delivered as promised, we can issue you a replacement or refund.
Expedited Shipping. For expedited shipping (additional charge) please contact us directly by email: boris@citykatstories.com
In case of a returning package due to the absence of the recipient, the re-shipping fee ($7) will be at the customer’s expense. We will inform you as soon as the package is received.